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Monday, February 20, 2006

Traffic Accident - What to do Next?

Be calm and do not panic.
If there are injuries to any persons, call 999 for assistance.
If there are no injuries, move your vehicle to a safe area away from traffic, where possible.
Note the names and addresses of the other driver(s) involved.
Note the model and vehicle registration number of the vehicle(s) involved.
Note names and addresses of witnesses, if any.
Sketch a simple diagram of the accident scene and the position of each vehicle right before and after the accident (Photos of the accident scene, if available, can be very helpful).
Exchange information on the names of your respective insurance companies/takaful operators.
Do not discuss on whose fault it was. This may complicate handling of your claims.
If your vehicle needs to be towed, ensure that the vehicle will be sent to the correct workshop. Call your insurance company/takaful operator or its accident hotline number for the appropriate workshop.
Report the accident to the police promptly.
Inform your insurance company/takaful operator promptly even if you do not intend to make a claim. The third party involved in the accident may make a claim against your insurance company/takaful operator which would cause you to lose your NCD.
Complete the claims form in full and include any additional relevant information. If in doubt, ask your insurance company/takaful operator for advice.

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